DOE Business · Free during beta
Every customer,
one chat away.
Customers find you in DOE or on your website and just message you. You answer every one from a single inbox in your browser.
One inbox
Website, app and alerts in one place.
Every conversation becomes a ticket you can tag, prioritise and solve, so no customer is left waiting.
- Live chat on your website with one line of code. No cookies, and it can’t clash with your design.
- Chats from your business page in the DOE app land in the same inbox.
- Customers see how fast you usually reply.
In the console today
Tools that grow with you.
Business page and catalogue
Your page in DOE’s business directory, with up to 500 items customers can ask about in a tap.
Updates people asked for
Customers tap “Get updates”. Send them news in their chat with you; promotions skip anyone on Do Not Disturb.
The verified tick
Apply with your CAC registration number. DOE staff check it, usually in 1 to 2 working days.
Alerts for your team
Monitoring tools and your website report problems; DOE pushes whoever is on call, escalates and opens a ticket.
Webhooks and API
Signed webhooks when customers write, and an API for alerts. Read the docs.
Ads (beta)
Sponsored rows in public places only, never in chats, shown to people who chose your category. No charge while we test.
Respect built in
Customers stay in control. That’s why they reply.
Only people who asked
A business message reaches only people who chatted with you or tapped “Get updates”.
Do Not Disturb works
One switch holds every promotion. Codes and receipts still arrive.
Honest about privacy
Business chats are your business records, kept for you on DOE. They are not end-to-end encrypted, and customers are told so.
Ads stay out of chats
Ads never appear inside a chat and never read messages.
Set up in minutes.
Free while we’re in beta.
Sign in with your DOE phone number, name your business and share your link.